Terms & conditions

Terms & Conditions

While a terms & conditions page is not required in most cases, this will depend on your opt-in method and use case. Your terms & conditions page should describe any applicable terms and conditions related to messaging (e.g., how to opt-out, customer care contact information, and link to any applicable privacy policy).

10DLC Requirements:
  • Your Company or DBA (brand) name
  • “Message and data rates may apply” disclosure
  • Message frequency disclosure* (e.g., #msgs/mo, msg frequency varies, recurring messages, etc.). *Only required for recurring message programs
  • Opt-out information (e.g., Reply STOP to stop)
  • Customer care contact information (e.g., Reply HELP for help)
  • Link to privacy policy or privacy policy statement